Contact

We are here before, during and after your stay

Whether you are ready to book, still planning or already with us, use the contact details below to reach the right team at Delvessianluxemanor.

Contact

How can we help?

The Delvessianluxemanor team is available to assist with room reservations, arrival planning, dining enquiries and all other resort services. Reach us by phone at +64 3 555 0146, by email at info@delvessianluxemanor.com, or visit us at 21 Weld Street, Hokitika 7810, New Zealand.

Reservations

Enquire about room availability, preferred stay dates, room types and booking conditions. The reservations team will confirm details and guide you through the process.

Guest Services

For questions about resort facilities, dining, property access, accessibility needs or arrival logistics, guest services is the right starting point.

General Enquiries

For group bookings, event planning, gaming floor information or any other resort matter not covered above, use the general enquiries route and we will direct your message accordingly.

Guest services

A team ready to help with every detail

From the first enquiry to the final morning, the Delvessianluxemanor guest services team is on hand to assist with planning, preferences and anything that makes the stay more comfortable.

Before arrival

Let us know your room preferences, accessibility needs or any special arrangements well ahead of your visit.

During the stay

The team is available throughout your time with us to guide you through resort services and answer questions as they arise.

Local guidance

Ask about Hokitika and how to build destination time into your days alongside everything the resort offers.

Before you arrive

Clear answers to common questions

Everything you need to plan your visit with confidence — and a direct route to the team for anything more specific.

Reservations

Use the booking form to select your preferred dates, room type and any particular requirements for your stay.

Casino access

The casino is open to guests aged 18 and over. Entry conditions and responsible gaming information are available at the casino entrance.

Dining and events

Contact the resort team to arrange dining reservations or to find out what entertainment is planned during your stay.

Hokitika

Make time for the destination

Delvessianluxemanor sits at 21 Weld Street, Hokitika — a natural base from which to discover the character of the town and the surrounding West Coast landscape.

Explore the town

Hokitika rewards time on foot. Build a morning or afternoon into your itinerary to take in what the destination has to offer.

Ask the team

Guest services can help with arrival logistics and local suggestions to complement your time at the resort.

Stay connected

Keep the resort contact to hand while you are out. We are reachable by phone on +64 3 555 0146 or at info@delvessianluxemanor.com.

FAQ

Plan your visit

How quickly will I receive a reply?

For time-sensitive matters, calling +64 3 555 0146 or emailing info@delvessianluxemanor.com directly gives you the fastest response from the relevant team.

How do I make a room reservation?

Select your preferred dates using the availability tool on this site, or contact the reservations team directly by phone or email to discuss your stay.

Where can I find current opening hours?

Opening hours for resort facilities, dining and the gaming floor are available from the guest services team. Contact us and we will confirm current operating times.

Can I ask about parking or getting to the resort?

Yes. Guest services is happy to assist with arrival planning, including parking options and directions to 21 Weld Street, Hokitika.

Can I request accessibility information before I arrive?

Absolutely. Let us know the features or assistance you require when you get in touch and we will make sure the right arrangements are in place for your visit.

Where do I find the full booking terms and conditions?

Rate, cancellation and payment terms are provided alongside your booking confirmation. You are welcome to ask about specific conditions before you confirm.

Check availability