Cookie Policy

1. Introduction

This Cookie Policy explains how Delvessianluxemanor Ltd ("we", "us" or "our") uses cookies and similar storage technologies on delvessianluxemanor.com (the "Site"). It should be read alongside our Privacy Policy, which describes in broader terms how we collect and process personal data.

We are committed to being transparent about the technologies that may operate on the Site and to giving you meaningful control over those that are not strictly necessary. Optional technologies remain switched off until you actively accept them through our consent tool.

2. What Cookies and Similar Technologies Are

A cookie is a small text file that a website places on your device when you visit. Cookies allow a website to recognise your device across pages within a single session or across separate visits, depending on how long the cookie is set to persist.

In addition to cookies, we may refer in this policy to other storage mechanisms that serve similar functions, including:

• Session storage – temporary data held only for the duration of a single browser session and erased when the tab or window is closed.
• Local storage – data written to your device by a web browser that persists beyond a single session until deliberately cleared.
• Pixel tags and web beacons – small image files embedded in a page or email that register whether content has been loaded.

All of these technologies are governed by this Cookie Policy and by the same consent choices available to you.

3. How We Use Cookies

We use storage technologies for the following purposes, grouped into categories that reflect both their function and the legal basis on which they operate.

4. Cookie Duration

Cookies on the Site fall into two duration categories:

Strictly necessary cookies may be session-based or persistent, depending on their specific function. Optional cookies that you have accepted will likewise vary in duration. You can review and delete any cookies at any time using your browser controls, as described in Section 6.

5. Your Consent and How to Manage It

When you first visit the Site, a consent notice will appear presenting you with clear choices about which categories of optional cookies you wish to accept. The available options are:

• Accept all – enables strictly necessary, functional, analytics and marketing cookies.
• Manage preferences – allows you to select individual categories to enable or disable.
• Reject optional – restricts cookies to strictly necessary only.

Your choice is recorded and respected for subsequent visits. Optional categories that you do not accept will not activate during your visit or any future visit until you change your preference.

You may update your cookie preferences at any time by clicking the "Cookie Settings" link located in the footer of every page on the Site. Changing your preferences will take effect immediately for future page loads within the same session.

6. Browser-Level Controls

In addition to the consent choices available on the Site, all commonly used web browsers provide settings that allow you to view, manage, block and delete cookies stored on your device. The methods for accessing these settings vary by browser; guidance is typically available through the browser's own help section or support pages. The following are common options available in most browsers:

• Viewing cookies currently stored on your device and deleting individual cookies or all cookies for a given website.
• Blocking all cookies from being placed on your device.
• Blocking only third-party cookies while permitting first-party cookies.
• Clearing all cookies and other cached site data when closing the browser.
• Enabling a private or incognito browsing mode, which limits persistent storage for the duration of that session.

Blocking all cookies through browser settings will prevent even strictly necessary cookies from operating, which may impair or prevent access to core features of the Site, including reservation and enquiry functions. We recommend using the Site's own consent tool for managing optional categories, and relying on browser controls as an additional layer of control when required.

7. Third-Party Technologies and Responsibility

Some optional cookie categories may involve technologies provided by third-party organisations. When you accept such categories, those third parties may place their own cookies on your device and process the resulting data under their own privacy and cookie policies. Delvessianluxemanor Ltd does not control third-party data practices and is not responsible for the content of third-party policies or the manner in which third parties process personal data collected through their own cookies.

We recommend that you review the privacy and cookie policies of any third-party provider whose cookies you choose to accept. Where third-party marketing or analytics services are activated on the basis of your consent, you may also have the ability to opt out directly through those providers' own opt-out mechanisms.

Third-party cookies will not be placed on your device through the Site without your prior consent via our consent tool.

8. Cookies and Personal Data

Some cookies may, alone or in combination with other information, constitute personal data. Where this is the case, the collection and use of that data is also governed by our Privacy Policy and by the New Zealand Privacy Act 2020. We process personal data collected through cookies only for the purposes described in this Cookie Policy and our Privacy Policy, and we do not use such data in ways incompatible with those stated purposes.

We do not use cookies to collect special-category personal data.

If you have questions about how personal data collected through cookies is handled, please contact us using the details in Section 10 below.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes in applicable law, or changes in our business operations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, display a notice on the Site to draw your attention to the changes.

We encourage you to review this Cookie Policy periodically. Continued use of the Site after any changes take effect does not constitute acceptance of optional cookie categories; your stored consent preferences will be preserved and you will be invited to review and update them if a material change affects those categories.

10. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or to the use of cookies on the Site, please contact our privacy team:

We will endeavour to respond to all enquiries within a reasonable timeframe and in accordance with our obligations under the New Zealand Privacy Act 2020.

11. Casino Age Requirement Notice

Access to casino facilities at Delvessianluxemanor is restricted to guests aged 18 years and over. Some cookies on the Site relate to features or promotional content associated with casino services. Such cookies, where optional, will only be activated with your consent and are subject to the same consent choices described in this Cookie Policy.